Terms and Conditions
Terms that apply to transfer requests and chauffeur-driven transport services.
Last updated: November 2026. Document to be approved by the company manager before publication. This English version is a translation; the French version prevails.
1. Purpose
These terms govern the chauffeur-driven transport services offered by VEYRA Executive Mobility in Chlef and the surrounding region.
2. Request and confirmation
A request sent via the website, WhatsApp or e-mail is not a booking. A booking is firm only after VEYRA confirms the route, time, vehicle and price in writing.
3. Price
The price is set for the confirmed route and communicated before the journey. Any change requested by the client (extra stop, change of destination, extended waiting) may lead to an adjustment agreed with the client.
4. Delays and changes
The client provides the flight number and informs VEYRA of any change as soon as possible. If a flight delay is confirmed, the pickup time is adjusted subject to availability.
5. Cancellation
Cancellation terms are specified when the booking is confirmed or in the corporate agreement.
6. Corporate accounts
Invoicing terms (monthly invoicing, payment terms) are defined in the agreement between VEYRA and the client company.
7. Luggage and passengers
The client states the number of passengers and the amount of luggage when making the request, so that a suitable vehicle is planned.
8. Contact
For any question: Contact page. See also our privacy policy.